Welcome to 24Cevent

Official 24Cevent Documentation

What is 24Cevent

24Cevent is a state-of-the-art IT incident management SaaS platform designed to automate alarm management and notification processes. By integrating seamlessly with monitoring tools, 24Cevent centralizes alerts, correlates incidents, and automates follow-ups, enabling IT teams to focus on solving critical issues efficiently.

Key Features

  • Centralized Alarm Management: Aggregate alerts from multiple monitoring platforms.

  • Real-time Notifications: Instant updates via email, SMS, or phone calls.

  • Automated SLA Tracking: Ensure incidents are resolved within defined timelines.

  • Custom Escalation Workflows: Configure escalation rules tailored to your organizational needs.

  • Integrations: Compatible with popular tools like PagerDuty, Opsgenie, and New Relic.